Reptile & Amphibian Purchasing Policy – Terms & Conditions
Nick’s Aquariums is committed to the responsible, ethical, and fully compliant trade of reptiles and amphibians. Due to strict wildlife regulations across Australia, the following terms apply to all live reptile and amphibian transactions.
These conditions are mandatory and non-negotiable.
Legal Eligibility & Licensing
By placing an order for any live reptile or amphibian, the purchaser warrants and confirms that:
• They hold a valid and current licence appropriate for the species being purchased
• They have obtained all required import, movement, or interstate permits
• They are legally authorised to keep the species within their state or territory
• They are fully compliant with all applicable state and federal legislation
The purchaser accepts sole responsibility for ensuring ongoing compliance with all licensing, permit, transport, and species-specific regulatory requirements.
Nick’s Aquariums relies entirely on the purchaser’s representations when accepting an order.
Mandatory Documentation Prior to Dispatch
Following purchase, the purchaser must provide via email:
• A clear copy of their current reptile licence
• All required import, movement, or transport permits
Orders will not be processed or dispatched until all required documentation has been received, reviewed, and verified.
Nick’s Aquariums reserves the right to decline or cancel any order where documentation is incomplete, invalid, inconsistent, or cannot be satisfactorily verified.
Animal Condition During the Documentation Wait
Because reptiles and frogs remain in our care until your documentation has been verified, this wait can take some time. Every animal is checked by hand again on the day it is packed, not on the day you ordered. If the animal cannot travel at that point, our Pre-Dispatch Stock Condition and Availability policy applies in full and the animal is credited or refunded to you.
Regulatory Responsibility
Nick’s Aquariums does not:
• Apply for licences or permits on behalf of customers
• Provide regulatory advice specific to individual circumstances
• Accept responsibility for state-based species restrictions
We accept no liability for:
• Delays arising from missing or incorrect documentation
• Permit refusals
• Seizure, confiscation, or penalties resulting from non-compliance
• Any costs, fines, or consequences associated with regulatory breaches
Full legal responsibility remains with the purchaser at all times.
Order Cancellation Due to Non-Compliance
If an order cannot proceed because the purchaser:
• Does not hold appropriate licensing
• Fails to provide required permits
• Is not legally authorised to keep the species
The order will be cancelled.
• Refunds will not be issued in these circumstances
• Store credit may be issued at the sole and absolute discretion of Nick’s Aquariums
These provisions apply only where an order cannot proceed because of the purchaser’s licensing or documentation. Where we are unable to supply the animal, our Pre-Dispatch Stock Condition and Availability policy applies and the animal is credited or refunded to you.
Customers are strongly advised to confirm licensing eligibility and species approval within their state or territory prior to placing an order.
Right of Refusal
Nick’s Aquariums reserves the right to:
• Refuse sale of any reptile or amphibian at its discretion
• Cancel orders where compliance concerns arise
• Request additional documentation where required
These measures exist to protect animal welfare, regulatory compliance, and the integrity of our business.
Acknowledgement & Agreement
By completing a purchase, the purchaser acknowledges and agrees that they:
• Have read and understood these Terms & Conditions
• Meet all legal and regulatory requirements
• Accept full responsibility for lawful ownership and compliance
Failure to comply with these terms may result in cancellation of the order without refund, subject to the paragraph above.